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MacMall: Products & Services

Mac Mall is a retailer which specializes in Apple products such as iPad, iPod, and Mac computers and accessories.  The retailer also carries other computer related consumer products.  When shopping at Mac Mall you will find the following:

MacMall: Company Background

Mac Mall sells Macintosh computers, Mac accessories, Mac software, iPods, iPod accessories and other Apple products to consumers and businesses. Mac Mall is a brand of PC Mall, Inc., which has been in operation since 1987. PC Mall has been a publicly traded company since 1994 and is currently listed under “Mall” on the NASDAQ Global Market.

Mac Mall carries a large selection of iPods, iPhones, and iPads along with accessories to keep your favorite Applie products running.  Mac Mall also carries hard to find Mac products and other electronics.

MacMall: Customer Feedback & Reviews

What do customers have to say about Mac Mall?  Overall, Mac Mall has received  a mix of possitive  and negative reviews from customers.

"I am always very pleased with all my purchases." -Resellerratings

"I was really excited to get our printer for so much less than anywhere else but like you hear, "You get what you pay for." Our printer came without all the parts and when I sent an email to Customer Care, the response was, "Sorry, send it back for a refund." I received such a quick response, I have to wonder if any resolution was even thought of. If there are more of the item in the warehouse, why not open one of those boxes, ship me the missing part, and keep that one? That would have made this a better experience. Now I have to decide whether to just suffer without the part, cursing the purchase every time I print something, or take it all apart, send it all back, and go elsewhere. I'm very upset with the options given the easy remedy the company could have found." -Resellerratings

“I've bought from macmall in the past and everything has gone fairly well. I recently returned to them to purchase a 24 inch iMac and associated materials. I had no problem talking with a sales rep over the phone and he answered all my questions with informed answers. He knew what he was talking about.” –Epinions

“Took my Mac to the MacMall shop on Wilshire. Staff were courteous and attentive. Nancy, the same technician that has helped me before, answered all my questions and figured out the problem after testing. Shipped the unit out promptly and the turnaround is always quick here. Great service, good prices, thank you!” -Yelp

MacMall: Business Credibility & Trustworthiness

Mac Mall received an A+ rating by the Better Business Bureau.  In addition, Mac Mall has been accredited by the Better Business Bureau since May 18,1992. Within the last three years, 92 complaints have been closed with the Better Business Bureau, and 46 complaints were closed within the last 12 months.    These complaints were  filed due to the following issues.

  • Advertising and Sales
  • Billing and Collections
  • Products and Services
  • Delivery
  • Guarantee and Warranty 
MacMall: Website Popularity & Google Ranking
  • Mac Mall has a Google Page Rank of 6 out of 10. 
  • Mac Mall has a global Alexa traffic rank of 16,119, and a traffic rank of 3,311 in the United States.
  • Mac Mall’s traffic rank comes from the United States, Peru, Columbia, Portugual, and Japan.
  • Based on research, is frequently visited by consumers who are in the age range 45-54 and are college educated.
MacMall: Social Media Presence

You can stay up to date on the latest news, new merchandise, special offers and more by connecting and following Mac Mall on Facebook and Twitter.

You can also stay up to date on giveaways and special offers by following the Mac Mall Blog.  The blog is updated on a regular basis. 

MacMall: Website Security & Safety

Protecting your privacy and security is a top priority at  Mac Mall’s website is secured by Entrust and McAfee. uses SSL encryption technology  to protect your personal information from decoded by unauthorized users.  During the checkout process, you will notice a lock symbol by “https”.   You can do your part to protect your personal information by not sharing your credit information with others; and signing out of your account completely after you have finished placing your order.  This is especially important when using someone else's computer or a computer at a public library or Internet Cafe. 

MacMall: Pricing & Packages

If you are shopping on a budget, Mac Mall makes doing so easier by shopping according to price range.

The following chart will give you an idea of what to expect when shopping at Mac Mall.

iPod Touch 5Th Generation


Mac Book Pro  2.5 GHZ


iPad 2


MacMall: Shipping Rates & Policies

Mac Mall uses FedEx, UPS, USPS, DHL Airways, and other ground carriers to delivery packages to various destinations.  All shipping costs are calculated and displayed before you complete your order at MacMal.coml. You can also see shipping costs on your order confirmation email and on online by checking your order status. If you order multiple items, you may receive separate shipments. shipping fees for the entire order will be charged when your first item is shipped.

MacMall: Payment Methods Accepted

Mac Mall accepts all major credit cards including Visa, Master Card, American Express, Discover, and Diner’s club cards.  In addition, Mac Mall will accept federal government credit cards.  All credit cards will not be charged until your order is shipped. Customers may pay for orders via personal and business checks for prepay orders. 

MacMall: Returns, Refunds & Exchange Policy

If you are not completely satisfied with your purchase, you may return or exchange.  However, Mac Mall will not accept certain products and returns or exchanges.  Mac Mall does accept returns or exchanges for the following products.

  • Items returned incomplete or defaced
  • Consumable items including film, tapes, bulbs,  paper, CD’s, DVD’s, etc. will not be accepted as returns or exchanges.
  • Returned items with a different serial number from what was originally sent.
  • Custom configurations or engraved items.
  • Mac Mall will not accept returns on opened software.  You must return unopened software within seven days.
  • Warranty cards are filled out

You do not have your original receipt. No copies or facsimiles will be accepted.  If your shipment arrives damaged: You must note the damage on the carrier's delivery record in accordance with the carrier's policy, save the merchandise in the original box and packing it arrived in, and notify Mac Mall immediately to arrange for a carrier inspection and pick up of damaged merchandise.

For more information on return policy, visit the Return Policy link at, or contact customer service by phone, email, or live chat.

MacMall: Product images & screenshots
MacMall Coupons
Get Apple MD213LL/A 13.3in Macbook Pro w/ Retina Display for $1474.39 + Free Shipping @ MacMall
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Get Apple MD213LL/A 13.3in Macbook Pro w/ Retina Display for $1474.39 + Free Shipping @ MacMall